Riopel Consultant, of Saint-Jérôme, Quebec, which has been operating since 1998, is currently looking to fill the position of System Administrator. We work in IT, offering professional and technical support services to our clientele made up of companies of various sizes. If you like a fast-paced, constantly stimulating work environment, this is the place for you! The position is opening up as a result of company growth.

Responsibilities:

• Offering troubleshooting services over the phone for software and equipment, and basic level-1 and -2 problems with software and equipment.
• Assigning a ticket and a priority order for all incoming calls.
• Installing, configuring and testing layered applications (including the Microsoft Office Suite, client emails, antivirus software, etc.) and providing the needed support.
• Administering the Microsoft Office suite and other linked applications for Riopel Consultant clients.
• Assigning tickets to the right consultant from the Riopel team.
• Helping consultants with related projects for customers, as needed

Requirements:

• 1 to 3 years of experience in a similar position.
• Post-secondary diploma (technical).
• Ability to learn quickly and manage priorities efficiently.
• Excellent mastery of Microsoft operating systems and major application software packages.
• Ability to work outside regular business hours and to work remotely for support shifts

What we offer:

Riopel Consultant offers a work schedule of 40 hours a week. And, especially, working at Riopel Consultant means enjoying a friendly, respectful and family-like atmosphere.

Interested in this position? Send us your CV. Don’t miss out on this opportunity to join our company, which has established itself as a leader in the Laurentians.